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How Do I Set Up Push Notifications On My Smartphone?

Push notifications alert you to critical system events, like an alarm

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Securing Your SimpliSafe® Account

Keep your account safe and secure with 2FA, and add an extra layer of security with MFA and Biometric Authentication.

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Snooze Notifications for SimpliSafe® Cameras

Take a break from motion notifications by snoozing them, available on Android and iOS!

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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Is SimpliSafe® available outside of the United States?
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Where to Place the Carbon Monoxide Detector
Where Can I Submit a Product or Feature Request?
Not Receiving Push Notifications on my Smart Phone for Original SimpliSafe®
What Does "Invalid Base Station Serial" Mean?
Smart Lock Series 2 Settings & Customizations
Original SimpliSafe® Water Sensor Installation Guide
Original SimpliSafe® Overview
What Are the Business Features Included in the SimpliSafe® Mobile App?
SimpliSafe® Beta
Biometric Authentication for SimpliSafe® Accounts
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
What is a Cross Zone Jurisdiction for Monitoring Permits?
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Multi-Camera Live Streams Beta for Businesses
What are the Wi-Fi upload speed requirements?
Upgrading Your Smart Lock to the Smart Lock Series 2
Why Can't I See All of My System Locations in the Mobile App?
How to Find the MAC Address of a SimpliSafe® Device
How To Replace Water Sensor Battery
Extra Siren Batteries are Dying Quickly
Change Temperature Sensor From Fahrenheit or Celsius
Outdoor Camera is Detecting Motion too Late
Dark Mode for the SimpliSafe® Mobile App
Camera Does Not Detect People
Pairing Your PIN Pad With the Smart Lock
How to Improve Upload Speed?
What is Practice Mode?
My Entry Sensor Will Not Pair to My System
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?