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  • How to Find the Serial Number for Your SimpliSafe® Device or Camera

    During troubleshooting or for account verification purposes, you may be required to identify the serial number for a product within your system. You can easily find the serial number for your devices or cameras within the SimpliSafe® Mobile App. Locating the Serial Number for your Base Station in th

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  • Extra Siren Overview and Installation Guide

    Overview Your Extra Siren is 4 times louder than the alarm built into your Base Station at a whopping 105dB, so it's sure to get the attention of any uninvited guests. It can also play a door chime when Entry Sensors are open, and a countdown when the entry or exit delays are triggered. The Extra Si

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  • How To Replace Extra Siren Batteries

    The Extra Siren takes four (4) AA Alkaline batteries and has a life expectancy of up to 1 year depending on placement and usage. To change your Extra Siren batteries, slide the device up and off its bracket. Then, unscrew the back panel to reveal and replace the four (4) AA batteries underneath. Rel

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  • Extra Siren Batteries are Dying Quickly

    The Extra Siren takes four (4) AA Alkaline batteries and has a life expectancy of 1 year, depending on placement and usage. If you find that your Extra Siren’s batteries drain quickly, despite the device not being in use often, you may need to adjust its placement. We recommend installing the Extra

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  • How to Change the Extra Siren's Volume

    Your Extra Siren is equipped with a whopping 105dB siren. So it's sure to get the attention of any uninvited guests. It can also play a door chime when Entry Sensors are open, and a countdown when the entry or exit delays are triggered. Please note that the Extra Siren does not relay the Video Doorb

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  • Extra Siren Offline

    If your Extra Siren is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced. The Extra Siren takes four (4) AA Alkaline batteries, and has a life expectancy of up to 1 year depending on placement and usage. To change your Extr

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  • Testing the Extra Siren

    Test Mode is a great way to test the connection between your Base Station and other SimpliSafe® products. We recommend periodically placing your system into Test Mode to ensure that your devices are still communicating with the Base Station without any errors. Placing Your System Into Test Mode Disa

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