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Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How To Find or Change Your Safe Word
How do I Activate Monitoring?
Alarm Texts for your SimpliSafe® System
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
SimpliSafe® Beta
What is a Cross Zone Jurisdiction for Monitoring Permits?
Biometric Authentication for SimpliSafe® Accounts
Multi-Camera Live Streams Beta for Businesses
What are the Wi-Fi upload speed requirements?
How to Find the MAC Address of a SimpliSafe® Device
Why Can't I See All of My System Locations in the Mobile App?
Extra Siren Batteries are Dying Quickly
Change Temperature Sensor From Fahrenheit or Celsius
Pairing Your PIN Pad With the Smart Lock
How to Improve Upload Speed?
Dark Mode for the SimpliSafe® Mobile App
What are the Packages Offered for SimpliSafe® Security Systems?
My Entry Sensor Will Not Pair to My System
Can't Initiate Live Stream From Within the SimpliSafe® App
How to use Two-Way Audio for Cameras
How To Change The Entry Sensor's Chime Volume
What Are the Business Features Included in the SimpliSafe® Mobile App?
Where Can I Submit a Product or Feature Request?
Not Receiving Push Notifications on my Smart Phone for Original SimpliSafe®
How do I Re-Enter Practice Mode?
What if Someone is Forcing me to put in my PIN on the PIN Pad?
How to Set Up Additional PINs for the Original SimpliSafe® System
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
App Error: Your connection is not private
My privacy shutter isn’t responding correctly
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
How to Delete Facial Recognition History From SimpliSafe® Active Guard Outdoor Protection
Post Alarm Follow Up Communication
If the Smart Lock Loses Power, Will I be Locked Out?
How to Create, Delete, or Modify a Familiar Face within the SimpliSafe® Mobile App