SimpliCam

SimpliCam Wired Indoor Camera was built with a stainless steel privacy shutter to give you complete control over your privacy. The privacy shutter closes to physically cover the lens. If the camera is paired with a SimpliSafe security system, the shutter will by default be closed in Home mode and wh

If your camera had previously been set up but is now failing to connect to your Wi-Fi network, the Connection Check tool in the SimpliSafe® mobile app will tell you if there are any issues between your network and camera. How to Run a Connection Check: Open the SimpliSafe® mobile app Tap on the Came

What it Means An "Unable to Stream Video" error means that the app was unable to download and display the streamable video. As this is likely an issue on the app end, our team is notified of these errors and investigates promptly to ensure your video is back up for streaming as soon as possible. You

You can remove a camera from your system in a few easy steps within the SimpliSafe® Mobile App. We recommend that you download recordings from your system's timeline before removing the camera from your system, to ensure you preserve any video you may need in the future. Remove a Camera from the Sim

If your SimpliCam® Wired Indoor Camera encounters an error that cannot be resolved by normal troubleshooting, performing a factory reset on the camera may be necessary. To reset the SimpliCam®, you’ll first need to remove it from the SimpliSafe® Mobile App. To remove the SimpliCam®: Open the SimpliS

The SimpliCam® Wired Indoor Security Camera comes equipped with a passive infrared (PIR) sensor that allows it to sense contrasting temperature changes in its field of view to determine if it should send you a motion alert. The frequency of motion alerts can be adjusted through your SimpliSafe® Mobi

Yes, you can easily move your camera. If the new location is still in the range of its current Wi-Fi network, it can be moved around the home without any preparation. It will reconnect to the same Wi-Fi network when you plug it back in. If the new location is on a new Wi-Fi network, you will need to