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  • Solar Panel with Circular Mount Overview and Installation Guide

    If your Solar Panel was purchased prior to October 2024 and has a circular mount on the backside of it, this article is for you! If your Solar Panel has a permanent mount that is separate from the Solar Panel body, please visit our Installation Guide for the Solar Panel with Permanent Mount for separate instructions.

    Solar Panel with Circular Mount

    Overview

    With the Outdoor Camera Solar Panel, you can power your Outdoor Camera without the need to separately recharge or replace the battery. With just 3 hours of direct sunlight per day, the water-resistant Solar panel keeps your Outdoor Camera charged at all times.

    Thanks to its 13-foot power cable, the Solar Panel doesn’t need to be installed in the same place as your camera. Simply run the cable to the Outdoor Camera, and use the included cable management velcro sleeves to neatly tuck unused cable behind the Solar Panel.

    NOTE: Outdoor Cameras are only compatible with SimpliSafe® Solar Panels, and not third-party solar panels.

    Physically Installing Your Solar Panel

    First, you’ll need to find a location within 13 feet of your Outdoor Camera. This should be a spot that receives at least 3 hours of direct sunlight per day.

    Next, you’ll need the appropriate tools to install your Solar Panel. 

    If mounting on brick/stucco/stone surfaces:

    • Use a ¼” masonry drill bit to drill two pilot holes into the surface

    • Then, use the included anchors and screws to attach the Solar Panel to the wall

    If mounting on wood or vinyl surfaces:

    • Screw the self-tapping screws directly into the wall using a handheld screwdriver

    • Wood surfaces generally do not require pre-drilled holes

    After mounting the Solar Panel, use the omnidirectional mount to aim it towards the direction that will give it the most access to sunlight.

    Finally, secure any excess power cord by wrapping it around the base of the Solar Panel, then using the cable management velcro straps to ensure the cord will not get tangled or caught by inclement weather or small animals. 

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  • Maximizing Battery Life of the Wireless Outdoor Security Camera

    Wireless Outdoor Security Camera battery

    When fully charged, the battery is designed to last for up to 3 months. And since the life of the battery is completely dependent on usage and settings, there are several methods that can be used to maximize the battery of your camera and keep your home protected 24/7.

    Camera Location

    Your camera is activated by a motion sensor for accurate alerts. If your camera is in the vicinity of a high-traffic area, like a busy road or sidewalk, the motion sensor will be triggered more frequently for unnecessary movement, which can cause the battery to drain. 

    If your camera is in a high-traffic area:

    • Reposition the camera so that its field of view does not include the busy road or sidewalk. You can also set up Activity Zones to avoid monitoring these areas. 

    • Make sure there are no tree branches or large plants obstructing the camera's view.

    • Be sure to mount your camera 6 - 8 feet above the ground, with the lens facing downward at a 30-degree angle. 

    A diagram of a house with an Outdoor Camera mounted 8 feet from the ground at a 30 degree angle facing towards the ground

    Camera Settings

    There are multiple settings that can be adjusted to help extend the battery life of your camera. To access these settings in the SimpliSafe® Mobile App

    1. Choose My System from the bottom navigation bar

    2. Select Camera Settings from the list of menu options

    3. Tap on your Outdoor Camera

    Battery-saving settings

    • Lower your camera’s motion sensitivity setting to Default or Low. This will impact how frequently the camera is triggered. 

    • Enable People-Only Detection to ensure your camera is only capturing humans, and is not unnecessarily triggered by other moving objects or animals. 

    • Set up Activity Zones to control the areas that the camera will monitor. This is helpful if there is a high-traffic zone in the view that you do not need to monitor.

    • Use Standard Night Vision mode instead of the Spotlight feature.

    A screenshot of the Camera Settings and Motion Detection pages from within the SimpliSafe® Mobile App

    Charge the Camera’s Battery Fully

    Charge it Completely

    If the Outdoor Camera’s battery is not completely charged, it will give the appearance of draining quickly. The Outdoor Camera’s battery takes up to 6 hours to charge completely. When the battery is charging, you will see a blinking white light. You’ll know the battery is fully charged once all 3 lights are illuminated and no longer blinking.

    Use the Correct Power Adapter

    The Outdoor Camera’s battery requires a USB power adapter with an output of 5.0V, 1.5A+. Failure to use the correct power adapter can result in the battery not charging completely. 

    A list of power adapters that fit this requirement are:

    • The SimpliCam® Wired Indoor Security Camera’s adapter 

    • The Smart Alarm Wireless Indoor Security Camera’s adapter

    • Most cell phone power adapters

    If you don’t know the output of your power adapter, most models will have it printed on the device itself, as seen in the image below.

    The backside of a power adapter with the output voltage highlighted to reflect that this power adapter meets our standards as outlined within this article.

    If you are using the correct power adapter, make sure that you are plugging it into an outlet directly in a wall. Using a USB power strip or USB power hub may not supply efficient power to charge the battery. 

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  • Which Version of the Solar Panel do I Have?

    Two Solar Panels laying side by side with the back facing upwards. On the left is the Solar Panel with a Circular Mount and on the right is the Solar Panel with the separate permanent mount.

    There are two versions of the Solar Panel accessory, both of which are compatible with the Wireless Outdoor Security Camera and the Outdoor Security Camera Series 2. The only difference between the two Solar Panels is the mounting mechanism. 

    Most Solar Panels purchased prior to October 2024 will have a circular or omnidirectional mount attached directly to the Solar Panel. For Solar Panels purchased after October 2024, you will see the mount is a permanent mount, similar to the one that we sell for Outdoor Cameras.

    Below you will find the articles that are related to that specific Solar Panel and its respective mount type. If you still have questions regarding your Solar Panel, don’t hesitate to contact our support team for further assistance. 

    Solar Panel with Circular Mount

    Solar Panel with Permanent Mount

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  • Solar Panel with Permanent Mount Installation Guide

    If your Solar Panel was purchased after October 2024 and has a mount piece that came separate from the Solar Panel body, then this article is for you! If your Solar Panel has a circular mount that is attached to the Solar Panel itself, please visit our Installation Guide for the Solar Panel with Circular Mount for separate instructions.

    Solar Panel with Permanent Mount

    Overview

    With the Outdoor Camera Solar Panel, you can power your Outdoor Camera without the need to separately recharge or replace the battery. With just 3 hours of direct sunlight per day, the water-resistant Solar panel keeps your Outdoor Camera charged at all times.

    Thanks to its 13-foot power cable, the Solar Panel doesn’t need to be installed in the same place as your camera. Simply run the cable to the Outdoor Camera, and use the included cable management velcro sleeves to neatly tuck unused cable behind the Solar Panel.

    NOTE: Outdoor Cameras are only compatible with SimpliSafe® Solar Panels, and not third-party solar panels.

    Looking to purchase a Solar Panel? You can find it available for purchase on our website.

    Watch the Video Below for a Hands-On Installation Process From our Team of Experts

    Troubleshooting


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  • Solar Panel Troubleshooting Guide

    The Solar Panel is designed to maintain your Outdoor Camera’s battery life, not to recharge it. If you find that your Solar Panel is not keeping your camera battery topped off, there are a few steps you can take to try and resolve this.

    As mentioned above, the Solar Panel will maintain your battery's current level. If your Outdoor Camera’s battery is too low, the Solar Panel may have trouble keeping it topped up. You’ll want to charge the battery for your Wireless Outdoor Security Camera or Outdoor Camera Series 2 for at least 6 hours, to get it to 100% battery. You’ll know it’s fully charged once all 3 lights are illuminated and no longer pulsing.

    Charge Outdoor Camera battery by plugging it into a compatible power brick.

    After it’s charged, you will also want to ensure that you are replacing the battery in the correct orientation. Placing the battery into the Outdoor Camera incorrectly will result in it not powering on. Additionally, the Solar Panel will only work with a charged battery inserted - it is not designed to solely power the camera.

    Once your camera is powered back on, you can try using the Solar Panel and seeing if the battery stays topped off or depletes. If the battery is still depleting from there, move on to step 2.

    The cable must be placed securely into your Outdoor Camera in order for the Solar Panel to work. This does require some light force to secure the connection, so you may need to use both thumbs, or the palm of your hand to apply even pressure to lock it into place. Failure to create a proper seal can expose your Outdoor Camera’s charging port to the elements - and has the potential to damage the camera and Solar Panel.

    The Solar Panel must receive at least 3 hours of direct sunlight a day to maintain your current battery level. The Solar Panel comes equipped with a 13-foot cable, so you can use it in a location that gets more sunlight versus mounting it directly next to your camera.

    Dust, debris, water, and snow can impact the performance of the Solar Panel. If you notice that your Outdoor Camera’s battery is depleting, we recommend wiping the Solar Panel with a clean, dry cloth.

    The Solar Panel is designed to maintain your camera’s battery level between temperatures ranging from 32 degrees Fahrenheit to 120 degrees Fahrenheit. The Solar Panel will not charge outside of that temperature range.

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