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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
SimpliSafe® Excess Payback
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
How to Rename a SimpliSafe® Sensor
Outdoor Camera Mount Feels Loose or Not Sturdy
Dark Mode for the SimpliSafe® Mobile App
Outdoor Security Camera Series 2 Flashing Yellow During Setup
How to add the SimpliSafe® widget to your Smart Phone
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Where can I purchase additional yard signs, sensors, and other accessories?
Biometric Authentication for SimpliSafe® Accounts
What are the Wi-Fi upload speed requirements?
How To Set Up or Delete A Custom PIN
How to Improve Upload Speed?
Outdoor Camera Permanent Mount Installation Guide
What is Practice Mode?
How do I reset or change my password for my SimpliSafe® account?
What does the signal strength next to my camera in the app indicate?
2-Step Verification for SimpliSafe® Accounts
App Error: Your connection is not private
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
How many devices can I connect to the Base Station?
What if Someone is Forcing me to put in my PIN on the PIN Pad?
Camera Motion Detection by System Arming State
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
Video Doorbell Pro Requirements
Using SimpliSafe® With Google Home and Google Assistant
Why Can't I See All of My System Locations in the Mobile App?
My Entry Sensor Will Not Pair to My System
How to activate app control
What Is The Red Button On The Top Of The Keypad?
How to Find the Serial Number for Your SimpliSafe® Device or Camera
How Does the Entry Sensor Respond During an Alarm