Panic Button
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.

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How to Find the Serial Number for Your SimpliSafe® Device or Camera
During troubleshooting or for account verification purposes, you may be required to identify the serial number for a product within your system. You can easily find the serial number for your devices or cameras within the SimpliSafe® Mobile App. Locating the Serial Number for your Base Station in th
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Product Support
Panic Button Not Responding
If you receive the warning “Panic Button Not Responding” it’s possible that it could be the result of low batteries, or a weak connection between the device and Base Station. Checking the Battery As a first step, we recommend ensuring that the batteries are correctly installed. Slide the Panic Butto
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Panic Button
How To Replace Panic Button Battery
The Panic Button takes a single CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage. To change your Panic Button battery, remove it from its bracket and replace the lithium battery. Then, put the device back on its bracket.
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Panic Button
Panic Button Installation Guide
Overview If there’s ever an emergency, you can trigger an alarm by pressing the Panic Button down for 2 seconds. You’ll know that the Panic Button has sent the signal to our monitoring center* when the red LED on the upper right corner flashes. You can also change the Panic Button’s settings to send
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Panic Button
Panic Button Settings & Customisations
Your Panic Button can be customised to be a silent or audible alarm. The Panic Button settings will determine what happens when you press the Panic Button. Audible The default setting. Will trigger a Panic siren and a call from an operator. If you do not answer, we will try your keyholders next. Sil
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Panic Button
