‎Smoke & CO Detector | SimpliSafe Support Home

Conversation List

Filter by

  • How to Find the Serial Number for Your SimpliSafe® Device or Camera

    During troubleshooting or for account verification purposes, you may be required to identify the serial number for a product within your system. You can easily find the serial number for your devices or cameras within the SimpliSafe® Mobile App. Locating the Serial Number for your Base Station in th

    Help Center Article

  • What is the Constant Yellow Light on the Smoke Detector?

    The Smoke Detector features a Tamper Switch, to make sure that the device is properly secured into its mounting bracket. It’s a small button on the back of the unit that is normally held down by part of the mounting bracket. When it is not held down properly, you will get a warning signal: Smoke Det

    Help Center Article