‎Using Your System | SimpliSafe Support Home
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What is the difference between Home Mode and Away Mode?

SimpliSafe® Systems have three arming states - Off, Home, and Away. Learn more about the differences here

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Device and Sensor Settings

Each sensor has unique settings. Learn how to optimize your device settings in this helpful guide

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Securing Your SimpliSafe®

Protect your account like you protect your property with additional verification

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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
SimpliSafe® Excess Payback
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Motion Sensor Gen 1 Offline
App Error: Internet Not Found
How to Rename a SimpliSafe® Sensor
Outdoor Camera Mount Feels Loose or Not Sturdy
Dark Mode for the SimpliSafe® Mobile App
Outdoor Security Camera Series 2 Flashing Yellow During Setup
How to add the SimpliSafe® widget to your Smart Phone
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
What is Practice Mode?
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
How do I reset or change my password for my SimpliSafe® account?
What does the signal strength next to my camera in the app indicate?
2-Step Verification for SimpliSafe® Accounts
App Error: Your connection is not private
How many devices can I connect to the Base Station?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
What if Someone is Forcing me to put in my PIN on the PIN Pad?
Biometric Authentication for SimpliSafe® Accounts
Where can I purchase additional yard signs, sensors, and other accessories?
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
What are the Wi-Fi upload speed requirements?
Glassbreak Sensor Offline
How To Set Up or Delete A Custom PIN
How to Improve Upload Speed?
My privacy shutter isn’t responding correctly.
Outdoor Camera Permanent Mount Installation Guide
Exit and Entry Delay Settings & Customisations
Base Station and System Settings
Video Doorbell Pro Requirements
Setting Up A New PIN
Using SimpliSafe® With Google Home and Google Assistant