Cameras

Our expert monitoring agents are trained to understand the difference between a visitor and a potential intruder - monitoring for any unknown persons when a motion event occurs. Where permitted, agents can also use automatic face matching during an event to avoid false interventions. You can create

If you choose to opt out of Automatic Face Matching, you can delete your facial recognition history from within the SimpliSafe® Mobile App: Open the SimpliSafe® Mobile App on your phone or tablet Choose My System from the bottom navigation bar Select Location Settings Scroll to the bottom and tap ‘A

The Familiar Faces feature is a great way for professional monitoring agents to know who should be allowed on your property. For example, you might want to create a familiar face for an in-law, neighbor, or maybe a dog walker. Our expert monitoring agents are trained to use familiar faces to identif

Subscribers to the residential or business Pro Plus, Pro, or Core plans with a Smart Alarm Indoor Camera have the benefit of professional monitoring intervention when break-ins happen inside the home. This technology, known as intruder intervention, allows SimpliSafe® professional monitoring agents

We are committed to protecting our customers' privacy and sensitive data just as vigilantly as their homes. First, you control what cameras and when live agents monitor your location. Agents only have access to outdoor-enabled cameras during a motion event that occurs during your subscription servic

SimpliSafe® Active Guard Outdoor Protection notifications are push notifications you will receive after an event has been reviewed by one of our expert monitoring agents. You can decide which SimpliSafe® verified outdoor events should trigger push notifications - such as Common Activity events or Pe

Familiar faces help professional monitoring agents determine who should be allowed on your property. For example, you may want to create a familiar face for an in-law, a neighbor, or a dog walker. Our expert monitoring agents are trained to use familiar faces to identify a match when the system is a