CO Detector

During troubleshooting or for account verification purposes, you may be required to identify the serial number for a product within your system. You can easily find the serial number for your devices or cameras within the SimpliSafe® Mobile App. Locating the Serial Number for your Base Station in th

The Smoke Detector, Carbon Monoxide Detector, and 2-in-1 Smoke & CO Detector all feature a Tamper Switch, to make sure that the device is properly secured into its mounting bracket. It’s a small button on the back of the unit that is normally held down by part of the mounting bracket. When it is not

​​​SimpliSafe’s® Professional Monitoring protects your home or business across many types of alarms. Depending on your monitoring plan and alarm type, when an alarm is triggered, you’ll be notified through App Push Notifications or Alarm Text Messages. You’ll also be able to interact with our in-app

The Carbon Monoxide Detector has several light states that reflect the status of the device and its detection of CO within your home. This guide will highlight the various indicators and their meanings. Light Sound Description Flashing Green Light No Sound Green LED flashes once every 60 seconds, wh

The CO Detector takes three (3) Energizer AA "UItimate Lithium" 1.5V batteries and has a life expectancy of 3-5 years depending on placement and usage. To change your CO Detector batteries, twist counter-clockwise to remove the device from its bracket. Avoid pressing the test button while removing i

When the Carbon Monoxide Detector detects particulate consistent with carbon monoxide, it will produce a siren as well as the following products: Base Station Extra Siren Wireless Outdoor Security Camera Outdoor Security Camera Series 2 Wireless Indoor Security Camera After the alarm has sounded two

Test Mode is a great way to test the connection between your Base Station and other SimpliSafe® products. We recommend periodically placing your system into Test Mode to ensure that your devices are still communicating with the Base Station without any errors. Placing Your System Into Test Mode Disa