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  • Malfunction Error

    If you see a “Malfunctioned” error for your Smoke Detector, Carbon Monoxide Detector, or Smoke & Carbon Monoxide Detector, that means that the device should be replaced as soon as possible. If your device is still within warranty, our Support team can send you a replacement.

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  • Tamper Detected Error

    You may encounter a constant yellow light that is not accompanied by a chirp on your Smoke Detector, CO Detector, or Smoke & CO Detector, or a blinking red light on your Smoke & CO Alarm Listener, accompanied by the app error “Tamper Detected”. This is an indication that the device is not fully atta

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  • Where to Place the Carbon Monoxide Detector

    Our Carbon Monoxide Detector sniffs out dangerous leaks that can happen in kitchens, fireplaces, basements, and more. Because it’s an invisible and odorless gas, Carbon Monoxide leaks could otherwise go undetected. We recommend having at least one per floor, in a bedroom or in a central location. Th

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  • Carbon Monoxide Detector Overview and Installation Guide

    Overview Our Carbon Monoxide Detector sniffs out dangerous leaks that can happen in kitchens, fireplaces, basements, and more. Because it’s an invisible and odorless gas, Carbon Monoxide leaks could otherwise go undetected. We recommend having at least one per floor, in a bedroom or in a central loc

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  • Low Sensitivity Error

    If you see the “Low Sensitivity" error for the Smoke Detector, Carbon Monoxide Detector, or Smoke & Carbon Monoxide Detector, that indicates that you need to clean your device so it can detect properly. To Clean the Device: Twist the detector counterclockwise to remove it from its bracket Remove a b

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