In the event you ever need to install a replacement Keypad to your existing system, you can follow the steps in the guided flow below.

Need to purchase a replacement or additional Keypad? You can purchase one on our website.

How to Install a Replacement Keypad

Remove The Old Keypad From Your System

1. Open the SimpliSafe® App on your phone or tablet

2. Select My System from the navigation bar on the bottom of the screen

3. Select Device Settings

4. Scroll through your devices and select the Keypad you want to replace

5. Tap Remove Device on the bottom of the screen

How to Add the Replacement Keypad in the SimpliSafe® Mobile App

1. Open the SimpliSafe® App on your phone or tablet

2. Navigate to the three-bar menu on the upper left corner and select Add Device or Camera

3. Select Keypad from the list of available products

How to Pair the Keypad to Your System

1. Pull out the battery tab from the bottom of the device

2. Press and release the red Panic Button on the top of the device

3. Choose a name for the Keypad by selecting one of our pre-populated names, or select Custom Name at the bottom of the screen to input your own

How to Mount the Keypad

Find a location for the Keypad. We recommend installing it on a wall or by an entrance you use regularly - like a front door or a door leading from a garage into your home or business.

How to Mount the Keypad With its Adhesives

1. Clean the surface with an alcohol-based solution and wait for the surface to dry completely

2. Remove the adhesive backing from the back of the Keypad and press it to the surface for 30 seconds 

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How to Mount the Keypad With its Included Screws

1. Slide the Keypad up and off its mounting bracket

2. Place the mounting bracket on the surface where you want to install it

3. Use a phillips head screwdriver and the included screws to secure the mounting bracket in place

4. Slide the Keypad back on to the mounting bracket

Related Articles

• Testing the Keypad

• Error: Keypad out of Range

• Power Saving Mode for the Keypad

Overview

Your Keypad may be small, but it has a big job - arming and disarming your SimpliSafe® system and controlling all of your devices. You'll use your Keypad to set your entry and exit delay, siren volume, and more. If you press the red Panic Button on top for 2 seconds, it will signal an alarm when under duress, but is also used as the test button when placing your system into Test Mode.

Before Getting Started

Before setting up your Keypad, you will need to install your Base Station first.

What’s in the Box

• Keypad with mounting plate

• Screws (optional for permanent installation)

If you want to mount your Keypad on a wall, make sure the surface has been wiped clean and has had time to dry.

If you want to screw mount your Keypad, you will also need your own Phillips Head screwdriver.

Watch the video below for a hands-on experience from our team of experts for the installation process

Typing on the Keypad

The Keypad uses ABC mode for typing. In this mode, you'll cycle through the corresponding characters (numbers, symbols, punctuation, letters) using the keys numbered 0-9 on your Keypad. You can learn more about typing on the Keypad in our How to Type Using the Keypad article.

Preserving the Keypad’s battery life

The Keypad takes 4 Duracell AA batteries and has a battery life of 8-12 months, depending on usage. To your Keypad’s batteries, you can enable power saving mode. Turning on power saving mode will turn off the proximity sensor in the Keypad that tells the device to light up when someone gets close to it.

To enable power saving mode:

1. Press the Menu button on the Keypad

2. Enter your Master PIN

3. Select Devices

4. Select your Keypad

5. Choose Power Savings

6. Use the Keypad’s arrow to toggle the setting on

Troubleshooting

• Error: Keypad Out of Range

• Keypad Not Powering On After a Power Cycle

Related Articles

• What Is The Red Button On The Top Of The Keypad?

• Installing a Replacement Keypad

If the batteries in your Keypad are draining quickly, you may want to enable power saving mode. 

Enabling power savings will prevent the Keypad from waking up without one of its buttons being pressed first. It also shortens the amount of time the backlight is lit to 5 seconds while shortening the amount of time the display will stay on when idle to 10 seconds.

To enable power saving mode:

1. Press Menu on the Keypad

2. Enter your Master PIN

3. Select Devices

4. Select your Keypad

5. Choose Power Savings

6. Use the Keypad's arrow to toggle between OFF and ON

We recommend enabling this feature if you want to conserve its battery, or if you notice your batteries are draining quickly. The Keypad uses 4 Duracell AA batteries which have a life expectancy of 8-12 months, depending on usage. We recommend only using AA alkaline batteries, and never rechargeable ones within this product.

This setting adjusts the length of time that your Base Station (and Auxiliary Siren) will sound in the event of an alarm. The default for this setting is 4 minutes, but it can be set anywhere between 30 seconds and 8 minutes through the SimpliSafe® Mobile App, Keypad, or Online Account.

SimpliSafe® Mobile App:

1. Navigate to the My System gear on the bottom of the screen

2. Select Base Station Settings

3. Choose Alarm Siren

4. Select Alarm Siren Volume and drag the slider to your desired volume.

5. Once you have selected your desired volume, be sure to press Save in the upper right corner of the screen

Keypad:

1. Press Menu on your Keypad

2. Enter your Primary PIN

3. Choose System Settings

4. Select Siren Duration and adjust the setting, as needed

SimpliSafe® Online Account:

1. Log into the SimpliSafe® Online Account using the browser of your choice

2. Select System from the left-hand navigation bar

3. Under Additional Settings locate Siren Duration

4. Use the drop-down menu to adjust the volume for your Siren Duration

5. Be sure to click on Save Changes at the bottom of the screen before exiting

The Keypad uses ABC mode for typing. In this mode, you’ll cycle through the corresponding characters (numbers, symbols, punctuation, letters) using the keys numbered 0-9 on your Keypad. This is similar to T9 typing as you would do on a phone that only has a keypad instead of a keyboard. 

To type on the Keypad, please reference the keypad button image or table below.

*For the '1' key, more characters will appear after 10 presses and in this specific order: ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ' { | } ~

The Keypad takes four (4) AA batteries and they are expected to last 8-12 months, depending on your usage and placement.

If you find that your batteries are not lasting nearly as long as that, there are a few steps you can take to optimize your Keypad’s performance.

First, you’ll want to make sure that you replace the batteries with fresh ones from any retailer or store. When doing so, we strongly recommend that you use standard AA batteries and not rechargeable ones. 

Next, if your batteries are still draining quickly you’ll want to enable power saving mode. Power saving mode will turn off the proximity sensor in the Keypad that tells it to automatically light up when a person gets close to it. When power saving mode is enabled, the Keypad will only light up when a button is pressed.

To enable power saving mode:

1. Press Menu on the Keypad

2. Enter your Master PIN

3. Select Devices

4. Select your Keypad

5. Choose Power Savings

6. Use the Keypad's arrow to toggle between OFF and ON