Motion Sensor Gen 2

The Motion Sensor Gen 2 has a variety of settings that can be customized to fit your home or business’ needs. You can make adjustments to the sensor’s settings and the way it behaves during different armed states in the SimpliSafe® Mobile App. Using the SimpliSafe® Mobile App Open the SimpliSafe® Mo

You can configure your Motion Sensor to detect motion in any system arming state (Off, Home, Away). Depending on how your Motion Sensor is set up, either the entry countdown will begin or the alarm will immediately sound should Instant Trigger be enabled. How the Motion Sensors Respond When Using En

False Alarm Causes Our Motion Sensors have been designed to avoid false alarms. However, if you’ve experienced one, there are a few potential issues that may cause them: Direct sunlight hitting the sensor can trigger a false alarm. Heating vents located in the room. If they are located within the se

Test Mode is a great way to test the connection between your Base Station and other SimpliSafe® products. We recommend periodically placing your system into Test Mode to ensure that your products are still communicating with the Base Station without any errors. Placing Your System Into Test Mode Dis

​​​SimpliSafe’s® Professional Monitoring protects your home or business across many types of alarms. Depending on your monitoring plan and alarm type, when an alarm is triggered, you’ll be notified through App Push Notifications or Alarm Text Messages. You’ll also be able to interact with our in-app

The Motion Sensor Gen 2 takes a single CR-123A Lithium 3V battery and has a life expectancy of up to 4 years depending on placement and usage. If you are receiving this error shortly after installing your Motion Sensor Gen 2, this may be related to a firmware issue rather than a low battery within t

If your Motion Sensor Gen 2 is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced. The Motion Sensor Gen 2 takes a single (1) CR-123A Lithium 3V battery and has a life expectancy of up to 4 years depending on placement and u