Other Products

During troubleshooting or for account verification purposes, you may be required to identify the serial number for a product within your system. You can easily find the serial number for your devices or cameras within the SimpliSafe® Mobile App. Locating the Serial Number for your Base Station in th

Test Mode is a great way to test the connection between your Base Station and other SimpliSafe® products. We recommend periodically placing your system into Test Mode to ensure that your devices are still communicating with the Base Station without any errors. Placing Your System Into Test Mode Disa

Your Key Fob is designed to arm or disarm your system with a quick press of a button. If you find that it’s not responding to button presses, there are two main reasons this could happen: The Key Fob is experiencing interference or is out of range The battery within the Key Fob may be low or dead Ke

If your Solar Panel was purchased prior to October 2024 and has a circular mount on the backside of it, this article is for you! If your Solar Panel has a permanent mount that is separate from the Solar Panel body, please visit our Installation Guide for the Solar Panel with Permanent Mount for sepa

The battery within the Key Fob cannot be replaced. However, we anticipate it lasting up to 5 years - depending on usage. If you need to replace your Key Fob, you may purchase a new one from our website.

Overview Our Key Fob works just like a car’s - with just a press of a button you can arm or disarm your entire SimpliSafe® system from up to 30’ away! And if you’re subscribed to a professional monitoring plan, you can press the Key Fob’s red Panic Button for 2 seconds to alert our monitoring center

Overview Your Extra Siren is 4 times louder than the alarm built into your Base Station at a whopping 105dB, so it's sure to get the attention of any uninvited guests. It can also play a door chime when Entry Sensors are open, and a countdown when the entry or exit delays are triggered. The Extra Si