Smart Lock
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
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What Happens if I put in the wrong PIN on the PIN Pad?
You have 4 attempts to enter one of your PINs on your Smart Lock’s PIN Pad. Starting on the 5th attempt of entering the wrong PIN on the PIN Pad, the Smart Lock will initiate a number of safety measures to ensure that your home is safe. Attempt Backoff Delay Behavior 1-4 - - 5-10 30 sec You will rec
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