Smoke Detectors

SimpliSafe's Smoke Detectors use photoelectric sensors, meaning they detect smoke through the distortion of a light beam inside the detector. Photoelectric smoke detectors will detect smoke faster than other detector types but can occasionally result in a false alarm. False alarms often occur when t

​​​SimpliSafe’s® Professional Monitoring protects your home or business across many types of alarms. Depending on your monitoring plan and alarm type, when an alarm is triggered, you’ll be notified through App Push Notifications or Alarm Text Messages. You’ll also be able to interact with our in-app

If you see a “Malfunctioned” error for your Smoke Detector, Carbon Monoxide Detector, or Smoke & Carbon Monoxide Detector, that means that the device should be replaced as soon as possible. If your device is still within warranty, our Support team can send you a replacement.

You may encounter a constant yellow light that is not accompanied by a chirp on your Smoke Detector, CO Detector, or Smoke & CO Detector, or a blinking red light on your Smoke & CO Alarm Listener, accompanied by the app error “Tamper Detected”. This is an indication that the device is not fully atta

You should place Smoke Detectors near sleeping areas and make sure that one is on every floor within your home. You can mount the Smoke Detector on a wall or ceiling. If mounting it to a wall, ensure that you have it no more than 12 inches from the ceiling. To avoid false alarms, we recommend instal

If you see the “Low Sensitivity" error for the Smoke Detector, Carbon Monoxide Detector, or Smoke & Carbon Monoxide Detector, that indicates that you need to clean your device so it can detect properly. To Clean the Device: Twist the detector counterclockwise to remove it from its bracket Remove a b