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  • Temperature Sensor Offline

    If your Temperature Sensor is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced. The Temperature Sensor takes one Duracell CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usa

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  • Change Temperature Sensor From Fahrenheit or Celsius

    The Temperature Sensor can display Fahrenheit or Celsius through the SimpliSafe® App. The SimpliSafe® App will display Fahrenheit or Celsius based on the settings of your phone. If you wish for the SimpliSafe® App to display a different temperature type, you’ll need to update your phone’s system set

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  • Enabling Secret Alerts for your SimpliSafe® Sensors

    What are Secret Alerts? Secret Alerts* are private notifications sent to you by specific sensors you designate to be on a special “alert-only” setting. Sensors on this setting won’t trigger a system alarm or chime to the Base Station, but send a discreet notification directly to you instead. All of

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  • How to Rename a SimpliSafe® Device

    There may be a point where you need to rename a device for your SimpliSafe® System. Renaming it can be done easily through the SimpliSafe® Mobile App, but you can also rename a product using your Keypad. The following will walk you through these steps for each platform so you can pick whichever one

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  • Adhering Sensors to Surfaces

    Installing SimpliSafe® sensors takes less than a minute! In most cases, sensors can be mounted on walls by using the adhesive strips on the back of each device. However, there are some situations where the sensor may not adhere to the wall effectively, like: Brick surfaces: the surface can be rough

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