Keypad
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.

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Installing a Replacement Keypad
In the event you ever need to install a replacement Keypad to your existing system, you can follow the steps in the guide below. Need to purchase a replacement or additional Keypad? You can purchase one on our website. How to Install a Replacement Keypad Remove The Old Keypad From Your System Open t
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Keypad
Keypad Installation Guide
Overview Your Keypad may be small, but it has a big job - arming and disarming your SimpliSafe® system and controlling all of your devices. You'll use your Keypad to set your entry and exit delay, siren volume, and more. The Panic Button on top can be used to signal an alarm when under duress but is
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Keypad
Power Saving Mode for the Keypad
If the batteries in your Keypad are draining quickly, you may want to enable power saving mode. Enabling power savings will prevent the Keypad from waking up without one of its buttons being pressed first. It also shortens the amount of time the backlight is lit to 5 seconds while shortening the amo
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Keypad
How to Change the Base Station Siren Duration
This setting adjusts the length of time that your Base Station (and Auxiliary Siren) will sound in the event of an alarm. The default for this setting is 4 minutes, but it can be set anywhere between 30 seconds and 8 minutes through the SimpliSafe® Mobile App, Keypad or Web App. SimpliSafe® Mobile A
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Base Station
How to Type Using the Keypad
The Keypad uses ABC mode for typing. In this mode, you’ll cycle through the corresponding characters (numbers, symbols, punctuation, letters) using the keys numbered 0-9 on your Keypad. This is similar to T9 typing as you would do on a phone that only has a keypad instead of a keyboard. To type on t
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Keypad
Keypad Batteries Are Dying Too Quickly
The Keypad takes four (4) AA batteries and they are expected to last 8-12 months, depending on your usage and placement. If you find that your batteries are not lasting nearly as long as that, there are a few steps you can take to optimise your Keypad’s performance. First, you’ll want to make sure t
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Keypad
