SimpliSafe® Active Guard Outdoor Protection Requirements
Updated
SimpliSafe® Active Guard Outdoor Protection is compatible with the Outdoor Security Camera Series 2, Video Doorbell Series 2, and Video Doorbell Pro. While the Video Doorbell Pro is compatible with this service, it is not intended to be the sole camera for this service.
You can enable up to 3 cameras for Active Guard Outdoor Protection, one of which must be the Outdoor Security Camera Series 2 connected to the Outdoor Camera Power Cable, or the Video Doorbell Series 2. Having the Outdoor Camera Series 2 connected to a continuous power source allows it to enter Performance Mode, leading to faster response and detection.
Please Note: The Outdoor Security Camera Series 2 must be connected to the Outdoor Camera Power Cable to enroll in Active Guard Outdoor Protection. Battery power from the Outdoor Solar Panel is not compatible with Active Guard.
Once you enroll your cameras into SimpliSafe® Active Guard Outdoor Protection, the Mic & Audio setting will be toggled on for all cameras, along with the Spotlight setting for the Outdoor Camera Series 2. The Package motion detection setting will also be enabled and removed from the camera settings page for Video Doorbell Series 2 cameras that are enrolled in SimpliSafe® Active Guard Outdoor Protection. These features are a necessity for agent intervention when responding to alarm events at your location, therefore you will not be able to modify them while SimpliSafe® Active Guard Outdoor Protection is enabled for that camera.
Your Outdoor Security Camera Series 2 and Video Doorbell Series 2 also come with a sticker to affix to your SimpliSafe® branded yard signs. To comply with state and federal laws, use the sticker to adequately display that your security cameras may be collecting audio or video data as a part of SimpliSafe® Active Guard Outdoor Protection. If you need to replace your yard signs or purchase a new one, you can visit our online store and select Gen 3, then scroll to the bottom of the page to locate them.