Motion Sensor Gen 1

During troubleshooting or for account verification purposes, you may be required to identify the serial number for a product within your system. You can easily find the serial number for your devices or cameras within the SimpliSafe® Mobile App. Locating the Serial Number for your Base Station in th

Your Entry-, Motion-, and Glassbreak Sensors come equipped with several modes that can help you with arming your system, disarming it, and triggering an alarm event the moment the sensor is triggered. Below you can learn more about what each mode does and how it impacts the usage of your system. Ent

Test Mode is a great way to test the connection between your Base Station and other SimpliSafe® products. We recommend periodically placing your system into Test Mode to ensure that your devices are still communicating with the Base Station without any errors. Placing Your System Into Test Mode Disa

Pets are such an important part of your family, so we understand that you’d want to keep them safe and secure when you’re away from home. When using a Motion Sensor, you’ll want to make sure that you position it correctly and adjust settings (as needed) to account for their weight and body heat. The

Overview Motion Sensors are always on the lookout for uninvited guests. They can detect motion within 30 feet, with a 90-degree field of view. They’re also designed to distinguish between people and pets. If you have a pet in your home, check out the Pet Owners video on this page for additional inst

The Motion Sensor Gen 1 has a variety of settings that can be customized to fit your home or business’ needs. You can make adjustments to the sensor’s settings and the way it behaves during different armed states in the SimpliSafe® Mobile App. Using the SimpliSafe® Mobile App Open the SimpliSafe® Mo

Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Gen 3 SimpliSafe® system. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe®. You can learn more about the differences between the two systems on our Help Center. Fals