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  • Which Version of the Motion Sensor do I have?

    If you purchased a Motion Sensor from SimpliSafe or an authorized retailer prior to April 2023, it is likely that you have the first generation of the Motion Sensor. You can also tell which version of the Motion Sensor you have by comparing the size of the dome on it. The Motion Sensor Gen 1 has a d

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    Motion Sensors

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    Motion Sensor Gen 1 Not Responding

    The warning ‘Sensor Not Responding’ for a Motion Sensor Gen 1 can be caused by a couple of things, including a low battery or a weak connection between the device and the Base Station. As a first step, we’d recommend ensuring that the battery is correctly installed. To do this: Slide the sensor off

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    Motion Sensor Gen 1