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  • Motion Sensor Gen 2 Overview and Installation Guide

    Overview Motion Sensors are always on the lookout for uninvited guests. They can detect motion within 35 feet, with a 90-degree field of view. The Motion Sensor Gen 2 also has Pet Mode to distinguish between people and pets. Need to purchase a Motion Sensor? You can find it available for purchase on

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  • Water Sensor Offline

    If your Water Sensor is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced. The Water Sensor takes one Duracell CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage. To repla

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  • How Does the Glassbreak Sensor Respond During an Alarm

    Glassbreak Sensors are programmed to listen for the specific frequency of windows breaking. They're even sensitive enough to know the difference between a plate breaking, and a window breaking. Inside SimpliSafe’s Glassbreak Sensor is a small microphone that is calibrated to react to the sound of th

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  • How to Replace Motion Sensor Gen 2 Battery

    Are you receiving a low battery warning on your Motion Sensor Gen 2 shortly after installing the sensor? If so, this may be related to a firmware issue rather than a low battery within the device. The Motion Sensor Gen 2 takes one CR-123A Lithium 3V battery and has a life expectancy of up to 4 years

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  • Motion Sensor Gen 2 Not Responding

    If your Motion Sensor Gen 2 reports a ‘Not Responding’ error through the SimpliSafe® Mobile App, there are 3 quick steps you can take to resolve this. The following article will walk you through the steps needed to solve the issue and clear the error from your app. Step 1: Updating Your Base Station

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  • How To Replace Glassbreak Sensor Battery

    The Glassbreak Sensor takes one Duracell CR-123A Lithium 3V battery and has a life expectancy of up to 3 years, depending on placement and usage. To change your Glassbreak Sensor battery, slide the sensor up and off its bracket. Then, replace the lithium battery and put the device back in place. If

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  • Testing the Motion Sensor Gen 1

    Test Mode is a great way to test the connection between your Base Station and other SimpliSafe® products. We recommend periodically placing your system into Test Mode to ensure that your devices are still communicating with the Base Station without any errors. Placing Your System Into Test Mode Disa

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