Entry Sensor

When your system is disarmed and an Entry Sensor is opened, it will relay a chime to the Base Station to notify you of the potential intrusion. This chime is set to Medium by default but can be toggled to Off, Low, Medium, or High at any time from the SimpliSafe® Mobile App, SimpliSafe® Online Accou

What are Secret Alerts? Secret Alerts* are private notifications sent to you by specific sensors you designate to be on a special “alert-only” setting. Sensors on this setting won’t trigger a system alarm or chime to the Base Station, but send a discreet notification directly to you instead. All of

There may be a point where you need to rename a device for your SimpliSafe® System. Renaming it can be done easily through the SimpliSafe® Mobile App, but you can also rename a product using your Keypad. The following will walk you through these steps for each platform so you can pick whichever one

If you are consistently seeing a warning that one of your Entry Sensors is open, despite all of your doors and windows being closed, one of the following items is likely the cause: Your Entry Sensor is too far away from its corresponding magnet piece Your Entry Sensor and/or its corresponding magnet

Installing SimpliSafe® sensors takes less than a minute! In most cases, sensors can be mounted on walls by using the adhesive strips on the back of each device. However, there are some situations where the sensor may not adhere to the wall effectively, like: Brick surfaces: the surface can be rough

The Entry Sensor magnet uses a slightly different adhesive than the other sensors. Remove the magnet by rotating the magnet slowly until the adhesive loosens and you can pull it off the wall.

All features of the Smart Lock will still work without an Entry Sensor. However, the Auto-Lock feature on your Smart Lock will be “smarter” when the device is paired with an Entry Sensor. The Entry Sensor tells your Smart Lock when your door is open, preventing the Smart Lock from trying to lock you