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  • Original SimpliSafe® Keypad Installation Guide

    Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe® system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe®. You can learn more about the differences between the two systems on our Help Cen

    Help Center Article

  • Not Receiving Push Notifications on my Smart Phone for Original SimpliSafe®

    Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe® system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe®. If you're not certain which system you have, you can tell the difference in the

    Help Center Article

  • Original SimpliSafe® Overview

    Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe® system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe®. If you're not certain which system you have, you can tell the difference by visi

    Help Center Article

  • No Link to Dispatcher Warning (Original SimpliSafe®)

    Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe® system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe®. If you're not certain which system you have, you can see the difference on our H

    Help Center Article

  • Original SimpliSafe® Carbon Monoxide Detector Installation Guide

    Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe® system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe®. For Gen 3 SimpliSafe® instructions please visit our Carbon Monoxide Detector Ins

    Help Center Article

  • Warning: Sensor Not Responding (Original SimpliSafe®)

    Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe® system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe®. You can learn about the differences between the Original SimpliSafe® and Gen 3 S

    Help Center Article

  • How to Remove Devices from the Original SimpliSafe® System

    Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe® system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe®. If you're not certain which system you have, you can tell the difference on our

    Help Center Article