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  • Error: Update Software

    Overview The Wireless Outdoor Security Camera and Outdoor Security Camera Series 2 require a Gen 3 Base Station running the latest firmware. The “Update Software” error typically means that you need to update your Base Station’s firmware. Not sure what version of the firmware is installed on your sy

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  • Solar Panel with Circular Mount Overview and Installation Guide

    If your Solar Panel was purchased prior to October 2024 and has a circular mount on the backside of it, this article is for you! If your Solar Panel has a permanent mount that is separate from the Solar Panel body, please visit our Installation Guide for the Solar Panel with Permanent Mount for sepa

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  • Outdoor Security Camera Series 2 LED Status Light Colors

    The status light located on the front of your Outdoor Security Camera Series 2 indicates key information about your camera. At a glance, it can tell you if the camera is recording, isn’t connected to Wi-Fi, or if agent intervention is occurring when enrolled in SimpliSafe® Active Guard Outdoor Prote

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  • Camera Motion Detection by System Arming State

    Overview You can customize your SimpliSafe® cameras even further by changing the motion detection to coincide with your system’s arming state. This means you can now adjust when your camera records as it is directly tied to your system’s arming state. For example, if you don’t want your camera to re

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  • Outdoor Security Camera Series 2 Overview and Installation Guide

    ​Overview The Outdoor Security Camera Series 2 is a battery-operated security camera that boasts AI-powered motion detection to help identify potential threats outside your home. Its rugged design holds up to the elements, with an IP65 water-resistant and dustproof rating. The Outdoor Camera Series

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  • Activity Zones for Cameras

    Activity Zones are a great way to limit the number of motion detection alerts you receive from your camera inside and outside of your home. You’ll simply tap on the squares within your Motion Detection settings to exclude zones from triggering a motion event. Supported Cameras The following cameras

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  • Maximizing the Battery Life of the Outdoor Security Camera Series 2

    The Outdoor Security Camera Series 2 has a battery life of up to 3 months, depending on settings and usage. To help maximize the life of the camera’s battery, we recommend making the following adjustments to its settings and location. Camera Location Your camera is activated by a motion sensor for a

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