Sensors
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.

Entry Sensor
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
Motion Sensors
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
Glassbreak Sensor
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
Water Sensor
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
Temperature Sensor
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
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Motion Sensor Gen 2 Installation Guide
Overview Motion Sensors are always on the lookout for uninvited guests. They can detect motion within 35 feet, with a 90-degree field of view. The Motion Sensor Gen 2 also has Pet Mode to distinguish between people and pets. Need to purchase a Motion Sensor? You can find it available for purchase on
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Motion Sensor Gen 2
Water Sensor Offline
If your Water Sensor is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced. The Water Sensor takes a single (1) CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage. To repla
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Water Sensor
How Does the Glassbreak Sensor Respond During an Alarm
Glassbreak Sensors are programmed to listen for the specific frequency of windows breaking. They're even sensitive enough to know the difference between a plate breaking, and a window breaking. Inside SimpliSafe’s Glassbreak Sensor is a small microphone that is calibrated to react to the sound of th
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Glassbreak Sensor
How to Replace Motion Sensor Gen 2 Battery
Are you receiving a low battery warning on your Motion Sensor Gen 2 shortly after installing the sensor? If so, this may be related to a firmware issue rather than a low battery within the device. The Motion Sensor Gen 2 takes a single CR-123A Lithium 3V battery and has a life expectancy of up to 4
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Motion Sensor Gen 2
Motion Sensor Gen 2 Not Responding
If your Motion Sensor Gen 2 reports a ‘Not Responding’ error through the SimpliSafe® Mobile App, there are 3 quick steps you can take to resolve this. The following article will walk you through the steps needed to solve the issue and clear the error from your app. Step 1: Updating Your Base Station
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Motion Sensor Gen 2
How To Replace Glassbreak Sensor Battery
The Glassbreak Sensor takes a single CR-123A Lithium 3V battery and has a life expectancy of up to 3 years depending on placement and usage. To change your Glassbreak Sensor battery, slide the sensor up and off its bracket. Then, replace the lithium battery and put the device back in place. If your
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Glassbreak Sensor
Testing the Motion Sensor Gen 1
Test Mode is a great way to test the connection between your Base Station and other sensors. We recommend periodically placing your system into Test Mode to ensure that your sensors are still communicating with the Base Station without any errors. Placing Your System Into Test Mode Disarm your syste
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Motion Sensor Gen 1
