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    How To Replace Water Sensor Battery

    The Water Sensor takes a single CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage. To change your Water Sensor battery, twist the bottom and top apart and replace the battery inside. To close it again, make sure that the grooves are aligned before

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    Water Sensor

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    Testing the Water Sensor

    Test Mode is a great way to test the connection between your Base Station and other sensors. We recommend periodically placing your system into Test Mode to ensure that your sensors are still communicating with the Base Station without any errors. Placing Your System Into Test Mode Disarm your syste

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    Water Sensor

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    Testing the Glassbreak Sensor

    Test Mode is a great way to test the connection between your Base Station and other sensors. We recommend periodically placing your system into Test Mode to ensure that your sensors are still communicating with the Base Station without any errors. Placing Your System Into Test Mode Disarm your syste

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    Glassbreak Sensor

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    Temperature Sensor Offline

    NOTICE: To ensure optimal performance of your sensor, we recommend updating your Base Station firmware to 2.21.4.6. You can manually run an update by using the SimpliSafe® Mobile App and navigating to My System > Base Station Settings > Firmware and tapping on Update Available. If you're experiencin

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    Temperature Sensor

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    Entry Sensor Alert Voice Prompt

    Entry Sensor Alert* enables your Base Station to announce the Entry Sensor by name whenever it is opened. For example, if you open the front door you might hear your Base Station reply with “Front Door Entry Sensor open” instead of the usual chime. This feature is setup on a per sensor basis, so you

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    Entry Sensor

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    Low Battery Warning for Motion Sensor Gen 2

    The Motion Sensor Gen 2 takes a single CR-123A Lithium 3V battery and has a life expectancy of up to 4 years depending on placement and usage. ​If you are receiving this error shortly after installing your Motion Sensor Gen 2, this may be related to a firmware issue rather than a low battery within

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    Motion Sensor Gen 2

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    How To Change The Entry Sensor's Chime Volume

    When your system is disarmed and an Entry Sensor is opened, it will relay a chime to the Base Station to notify you of the potential intrusion. This chime is set to medium by default but can be toggled to OFF, LOW, MEDIUM, or HIGH at any time from the SimpliSafeª Mobile App, Web App, or Keypad. Simp

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    Entry Sensor