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  • Using Motion Sensors with Pets

    Pets are such an important part of your family, so we understand that you’d want to keep them safe and secure when you’re away from home. When using a Motion Sensor, you’ll want to make sure that you position it correctly and adjust settings (as needed) to account for their weight and body heat. The

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  • Motion Sensor Gen 1 Overview and Installation Guide

    Overview Motion Sensors are always on the lookout for uninvited guests. They can detect motion within 30 feet, with a 90-degree field of view. They’re also designed to distinguish between people and pets. If you have a pet in your home, check out the Pet Owners video on this page for additional inst

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  • Motion Sensor Gen 2 Settings & Customizations

    The Motion Sensor Gen 2 has a variety of settings that can be customized to fit your home or business’ needs. You can make adjustments to the sensor’s settings and the way it behaves during different armed states in the SimpliSafe® Mobile App. Using the SimpliSafe® Mobile App Open the SimpliSafe® Mo

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  • Motion Sensor Gen 1 Settings & Customizations

    The Motion Sensor Gen 1 has a variety of settings that can be customized to fit your home or business’ needs. You can make adjustments to the sensor’s settings and the way it behaves during different armed states in the SimpliSafe® Mobile App. Using the SimpliSafe® Mobile App Open the SimpliSafe® Mo

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  • Motion Sensor Gen 1 False Alarms

    Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Gen 3 SimpliSafe® system. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe®. You can learn more about the differences between the two systems on our Help Center. Fals

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  • How do Motion Sensors Respond During an Alarm

    You can configure your Motion Sensor to detect motion in any system arming state (Off, Home, Away). Depending on how your Motion Sensor is set up, either the entry countdown will begin or the alarm will immediately sound should Instant Trigger be enabled. How the Motion Sensors Respond When Using En

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  • Motion Sensor Gen 2 False Alarms

    False Alarm Causes Our Motion Sensors have been designed to avoid false alarms. However, if you’ve experienced one, there are a few potential issues that may cause them: Direct sunlight hitting the sensor can trigger a false alarm. Heating vents located in the room. If they are located within the se

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