Motion Sensors

Test Mode is a great way to test the connection between your Base Station and other SimpliSafe® products. We recommend periodically placing your system into Test Mode to ensure that your products are still communicating with the Base Station without any errors. Placing Your System Into Test Mode Dis

​​​SimpliSafe’s® Professional Monitoring protects your home or business across many types of alarms. Depending on your monitoring plan and alarm type, when an alarm is triggered, you’ll be notified through App Push Notifications or Alarm Text Messages. You’ll also be able to interact with our in-app

The Motion Sensor Gen 2 takes a single CR-123A Lithium 3V battery and has a life expectancy of up to 4 years depending on placement and usage. If you are receiving this error shortly after installing your Motion Sensor Gen 2, this may be related to a firmware issue rather than a low battery within t

If your Motion Sensor Gen 2 is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced. The Motion Sensor Gen 2 takes a single (1) CR-123A Lithium 3V battery and has a life expectancy of up to 4 years depending on placement and u

If your Motion Sensor is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced. The Motion Sensor takes a single (1) CR-123A Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage. To rep

The Motion Sensor takes one (1) CR-123A Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage. To change your Motion Sensor battery, slide the sensor up and off its bracket. Then replace the battery and slide it back onto its bracket. If your sensor is still

What are Secret Alerts? Secret Alerts* are private notifications sent to you by specific sensors you designate to be on a special “alert-only” setting. Sensors on this setting won’t trigger a system alarm or chime to the Base Station, but send a discreet notification directly to you instead. All of