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  • How to Find the Serial Number for Your SimpliSafe® Device or Camera

    During troubleshooting or for account verification purposes, you may be required to identify the serial number for a product within your system. You can easily find the serial number for your devices or cameras within the SimpliSafe® Mobile App. Locating the Serial Number for your Base Station in th

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  • How To Replace Smoke Detector Battery

    The Smoke Detector takes one Panasonic CR-123A Lithium 3V battery and has a life expectancy between 3-5 years depending on usage. To change your Smoke Detector battery, twist it off its bracket and open the back panel. Then, replace the lithium battery and put the device back in place. Related Artic

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  • Smoke Detector Overview and Installation Guide

    Overview The Smoke Detector alerts you at the first signs of smoke. When smoke is detected, the Smoke Detector will trigger a system-wide siren, whether or not your system is armed. You should place Smoke Detectors near sleeping areas and make sure that one is on every floor within your home. To avo

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  • Smoke Detector LED Status Light Colors

    The Smoke Detector has several light states that reflect the status of the device and change with the presence of smoke within your home. This guide will highlight the various indicators and their meanings. IndicatorMeaningRed flashing light every 5–6 minutes and no soundsNormal.Red flashing light e

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  • Testing the Smoke Detector

    Test Mode is a great way to test the connection between your Base Station and other SimpliSafe® products. We recommend periodically placing your system into Test Mode to ensure that your devices are still communicating with the Base Station without any errors. Placing Your System Into Test Mode Disa

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  • How Does the Smoke Detector Respond During an Alarm

    When the Smoke Detector detects particulate consistent with smoke, it will produce a siren as well as the following products: Base Station Extra Siren Wireless Outdoor Security Camera Outdoor Security Camera Series 2 Wireless Indoor Security Camera After the alarm has sounded, two things will happen

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  • What is the Constant Yellow Light on the Smoke and/or CO Detector?

    The Smoke Detector, Carbon Monoxide Detector, and 2-in-1 Smoke & CO Detector all feature a Tamper Switch, to make sure that the device is properly secured into its mounting bracket. It’s a small button on the back of the unit that is normally held down by part of the mounting bracket. When it is not

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