‎Smoke & CO Detectors | Page 5 | SimpliSafe Support Home

Conversation List

Filter by

  • Where to Place the Carbon Monoxide Detector

    Our Carbon Monoxide Detector sniffs out dangerous leaks that can happen in kitchens, fireplaces, basements, and more. Because it’s an invisible and odorless gas, Carbon Monoxide leaks could otherwise go undetected. We recommend having at least one per floor, in a bedroom or in a central location. Th

    Help Center Article

  • Where to Place the Smoke Detector

    You should place Smoke Detectors near sleeping areas and make sure that one is on every floor within your home. You can mount the Smoke Detector on a wall or ceiling. If mounting it to a wall, ensure that you have it no more than 12 inches from the ceiling. To avoid false alarms, we recommend instal

    Help Center Article

  • Carbon Monoxide Detector Overview and Installation Guide

    Overview Our Carbon Monoxide Detector sniffs out dangerous leaks that can happen in kitchens, fireplaces, basements, and more. Because it’s an invisible and odorless gas, Carbon Monoxide leaks could otherwise go undetected. We recommend having at least one per floor, in a bedroom or in a central loc

    Help Center Article

  • Preventing False Alarms From the Smoke & Carbon Monoxide Detector

    Our Smoke & CO Detector uses photoelectric sensors, meaning it detects smoke through the distortion of a light beam inside the detector. Photoelectric smoke detectors will detect smoke faster than other detector types but can occasionally result in a false alarm. False alarms often occur when the de

    Help Center Article

  • Low Sensitivity Error

    If you see the “Low Sensitivity" error for the Smoke Detector, Carbon Monoxide Detector, or Smoke & Carbon Monoxide Detector, that indicates that you need to clean your device so it can detect properly. To Clean the Device: Twist the detector counterclockwise to remove it from its bracket Remove a b

    Help Center Article

  • What is the "Early Alert" Warning for the Smoke & Carbon Monoxide Detector?

    An exciting new feature of the Smoke & CO Detector is its Early Alert warning. When the Smoke & CO Detector senses traces of smoke or carbon monoxide, you will receive an “Early Alert: Smoke Detected” notification in the SimpliSafe® Mobile App, and a “Smoke/CO Pre-Alarm” notification on your Keypad.

    Help Center Article