Cameras

All SimpliSafe® Video Doorbells use both video analytics and passive infrared (PIR) to detect motion in their field of view. Our granular motion detection options allow you to better control the quantity and types of notifications you get by customizing your activity zones, motion types, and sensiti

When enabled, the Video Doorbell can chime through the Base Station, which has four different volume settings: Off, Low, Medium, and High. Medium is the default setting for most users, and Off as the default setting for homes with a Video Doorbell Series 2 connected to a mechanical chime box. This s

What Is Two-Way Audio? While using the SimpliSafe® Mobile App, Two-Way Audio lets you hear audio from your camera and speak through it while viewing a live stream. Two-Way Audio is available on all SimpliSafe® cameras. How to Turn On Two-Way Audio To enable Two-Way Audio, confirm the Mic & Audio set

Two-Way Audio is a great feature to have and use with our cameras, and can help deter potential intruders or bad actors. If you find your Two-Way Audio isn’t working, there are a few steps you can take to troubleshoot it. Please keep in mind that Two-Way Audio works differently for some cameras when

Night Vision is a feature that allows your camera to use infrared technology to see in low-light conditions. The setting for this feature can be found in the SimpliSafe® Mobile App by navigating to camera settings: Open the SimpliSafe® Mobile App on your phone or tablet Choose My System from the bot

The Video Doorbell Series 2 sends you two types of notifications: Motion Detection notifications and Visitor Notifications. You will receive a Motion Detection notification when the camera detects movement, and a Visitor Notification when the doorbell is rung. Motion Detection Notifications Motion D

If the mechanical chime box in your home is making a buzzing sound, or it only produces part of a chime when the doorbell is rung, you will need to install the Chime Connector that came with the Video Doorbell Series 2. Before Getting Started Before installing the Chime Connector, ensure that you ha