Cameras

The Video Doorbell Series 2 has two lights that work together to let you know what your camera is doing: the Ring Light around the button, and the Status Light just beneath the camera lens. ​ Note: There are different light behaviors during setup and during day-to-day usage. To figure out what's goi

If you purchased a Video Doorbell from SimpliSafe® or an authorized retailer after September 2026, it is likely that you have the Video Doorbell Series 2. You can also tell which version of the Video Doorbell you have by looking at the shape and color of the device. The Video Doorbell Pro is a long

Your Video Doorbell Series 2 has a 150-vertical degree, head-to-toe field of view. If you want to change what the camera visually captures, you'll need to physically adjust the doorbell's angle using the included adapters. Determine Which Adapter You Need Your Video Doorbell includes two mounting ad

Excessive motion events on your Video Doorbell Series 2 are usually caused by something in view triggering frequent alerts, a Sensitivity setting that's too high for your environment, or event type settings that are broader than you need. Work through the sections below to cut down on unwanted alert

Missing motion events on your Video Doorbell Series 2 are usually caused by a Sensitivity setting that's too low for the distance, the doorbell's orientation, something blocking its view, a Motion Detection setting that's turned off, or a plan that doesn't include the detection feature you're trying

At SimpliSafe®, we are always working on our devices by releasing firmware and software updates for system-wide and device-specific improvements. We are always updating our customers on the latest firmware releases in the Device and System Firmware Updates article so you can be informed about the la

The Wireless Outdoor Security Camera provides an extra set of eyes outside of your home, to alert you to potential threats before an issue occurs. The following article will walk you through some common issues that may occur, along with the steps you can take to troubleshoot the issues and work towa