Cameras
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.

Video Door Bell Series 2
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
Outdoor Cameras
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
Smart Alarm Indoor Camera
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
Video Doorbell Pro
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
SimpliCam
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
Conversation List
Filter by
Camera Motion Detection by System Arming State
Overview You can customise your SimpliSafe® cameras even further by changing the motion detection to coincide with your system’s arming state. This means you can now adjust when your camera records as it is directly tied to your system’s arming state. For example, if you don’t want your camera to re
Help Center Article
•
Cameras
Outdoor Security Camera Series 2 Installation Guide
Overview The Outdoor Security Camera Series 2 is a battery-operated security camera that boasts AI-powered motion detection to help identify potential threats outside your home. Its rugged design holds up to the elements, with an IP65 water-resistant and dustproof rating. The Outdoor Camera Series
Help Center Article
•
Outdoor Camera Series 2 UK
Activity Zones for Cameras
Activity Zones are a great way to limit the number of motion detection alerts you receive from your camera inside and outside of your home. You’ll simply tap on the squares within your Motion Detection settings to exclude zones from triggering a motion event. Supported Cameras The following cameras
Help Center Article
•
Cameras
Video Doorbell Pro Stopped Working
When the Video Doorbell Pro detects motion and begins to record, a steady blue light should appear as a ring around the button. Triggering a motion event is a good first step to determining if the Video Doorbell Pro is responsive and receiving power. If your Video Doorbell Pro has power and is respo
Help Center Article
•
Video Doorbell Pro
My Doorbell Won't Ring
When the Video Doorbell Pro is rung, you can hear it from two different places: the doorbell’s chime and the Base Station. If you do not hear a chime from one or both of these places, follow the troubleshooting steps below. The Doorbell Chime Does Not Ring, or the Chime is Incomplete The Chime Conne
Help Center Article
•
Video Doorbell Pro
OhmKat Installation Guide
Overview OhmKat is a 3rd party supplier of Built in Transformer Power Supplies and Wireless Digital Chimes to support the SimpliSafe Video Doorbell pro. The OhmKat Power Supply provides a DIY installation alternative, ensuring the Video Doorbell Pro is accessible to all SimpliSafe customers. It is s
Help Center Article
•
OhmKat
OhmKat Power Supply Troubleshooting
Overview All OhmKats feature a patented OTPT (One Touch Power Test) technology that allows you to self test them for their full operational capability. Troubleshooting While the Ohmkat Power Supply is plugged in, an Amber light will illuminate on the adaptor to indicate power. Remove the OhmKat wire
Help Center Article
•
OhmKat
