Other Products
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.

Key Fob
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Extra Siren
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Panic Button
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
Solar Panel
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
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Panic Button Not Responding
If you receive the warning “Panic Button Not Responding” it’s possible that it could be the result of low batteries, or a weak connection between the device and Base Station. Checking the Battery As a first step, we recommend ensuring that the batteries are correctly installed. Slide the Panic Butto
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Panic Button
How To Replace Panic Button Battery
The Panic Button takes one Duracell CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years, depending on placement and usage. To change your Panic Button's battery, remove it from its bracket and replace the lithium battery. Then, put the device back on its bracket.
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Panic Button
Panic Button Overview and Installation Guide
Overview If there’s ever an emergency, you can trigger an alarm by pressing the Panic Button down for 2 seconds. You’ll know that the Panic Button has sent the signal to our monitoring center* when the red LED on the upper right corner flashes. You can also change the Panic Button’s settings to send
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Panic Button
How SimpliSafe® Products Respond During an Alarm
SimpliSafe’s® Professional Monitoring protects your home or business across many types of alarms. Depending on your monitoring plan and alarm type, when an alarm is triggered, you’ll be notified through App Push Notifications or Alarm Text Messages. You’ll also be able to interact with our in-app
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Product Support
Panic Button Settings & Customizations
Your Panic Button can be customized to be a silent or audible alarm, and additionally be configured to request dispatch of different emergency services, like Fire or Medical. The Panic Button settings will determine what happens when you press the Panic Button for 2 seconds. Audible This is the defa
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Panic Button
How To Replace Extra Siren Batteries
The Extra Siren takes four (4) AA Alkaline batteries and has a life expectancy of up to 1 year depending on placement and usage. To change your Extra Siren batteries, slide the device up and off its bracket. Then, unscrew the back panel to reveal and replace the four (4) AA batteries underneath. Rel
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Siren
Extra Siren Batteries are Dying Quickly
The Extra Siren takes four (4) AA Alkaline batteries and has a life expectancy of 1 year, depending on placement and usage. If you find that your Extra Siren’s batteries drain quickly, despite the device not being in use often, you may need to adjust its placement. We recommend installing the Extra
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Siren
