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  • Maximizing Battery Life of the Wireless Outdoor Security Camera

    When fully charged, the battery is designed to last for up to 3 months. And since the life of the battery is completely dependent on usage and settings, there are several methods that can be used to maximize the battery of your camera and keep your home protected 24/7. Camera Location Your camera is

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  • How to Change the Extra Siren's Volume

    Your Extra Siren is equipped with a whopping 105dB siren. So it's sure to get the attention of any uninvited guests. It can also play a door chime when Entry Sensors are open, and a countdown when the entry or exit delays are triggered. Please note that the Extra Siren does not relay the Video Doorb

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  • Extra Siren Offline

    If your Extra Siren is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced. The Extra Siren takes four (4) AA Alkaline batteries, and has a life expectancy of up to 1 year depending on placement and usage. To change your Extr

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  • Panic Button Offline

    If your Panic Button is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced. The Panic Button takes one Duracell CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage. To chang

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  • Testing the Key Fob

    Test Mode is a great way to test the connection between your Base Station and other SimpliSafe® products. We recommend periodically placing your system into Test Mode to ensure that your devices are still communicating with the Base Station without any errors. Placing Your System Into Test Mode Disa

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  • Testing the Extra Siren

    Test Mode is a great way to test the connection between your Base Station and other SimpliSafe® products. We recommend periodically placing your system into Test Mode to ensure that your devices are still communicating with the Base Station without any errors. Placing Your System Into Test Mode Disa

    Help Center Article

  • How Does the Panic Button Respond During an Alarm

    When the Panic Button is pressed, it triggers a notification to the monitoring center that you require assistance at your location. Your Panic Button can be configured in several ways, which results in different scenarios that play out in the event of an alarm, depending on your monitoring plan. Und

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