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  • How to Flip your Camera Image 180 Degrees

    Overview The image of your Outdoor Camera Series 2 or Outdoor Camera can be rotated to 180 degrees, in the event you mount the camera upside down. This can be done within the SimpliSafe® Mobile App by navigating to your camera’s settings. Supported Cameras The following cameras support this function

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  • Turn On or Off Night Vision for Cameras

    Overview Night Vision is a feature that allows the camera to use infrared technology to see in low-light conditions. This setting is especially helpful for capturing camera footage at night, or if your camera is located in a low-light setting such as a basement or darkened room. Supported Cameras Ou

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  • Outdoor Camera has a Blinking Blue Light

    In a normal state, a blinking or flashing blue light indicates that the Outdoor Camera is sending data, specifically actively livestreaming or recording to your timeline. In very rare instances the Outdoor Camera may become unresponsive after reconnecting its power cable or recharging the battery. Y

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  • How to Remove a Camera from your SimpliSafe® System

    You can remove a camera from your system in a few easy steps within the SimpliSafe® Mobile App. We recommend that you download recordings from your system's timeline before removing the camera from your system, to ensure you preserve any video you may need in the future. Remove a Camera from the Sim

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  • Video Recordings for Camera not showing up on Timeline

    Video recordings are only available to users who are subscribed to select monitoring plans. If you do have a monitoring subscription and are not seeing videos from your cameras on your timeline in the SimpliSafe® Mobile App, you’ll need to ensure that “Motion Events” are turned ON within the motion

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  • How to Recharge the Wireless Outdoor Security Camera Battery

    The Wireless Outdoor Security Camera has a rechargeable battery that should last up to 3 months, depending on usage and placement. To remove the battery, simply untwist the cap on your Outdoor Camera. Then, use the tab on the battery to gently remove it from the battery compartment. To charge your b

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  • How to Recharge the Outdoor Security Camera Series 2 Battery

    The Outdoor Security Camera Series 2 has a rechargeable battery that lasts up to 3 months depending on settings and usage. If you plan on using your Outdoor Security Camera Series 2 with SimpliSafe® Active Guard Outdoor Protection, you will need to plug your camera into power using the outdoor power

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