Sensors

Test Mode is a great way to test the connection between your Base Station and other SimpliSafe® products. We recommend periodically placing your system into Test Mode to ensure that your devices are still communicating with the Base Station without any errors. Placing Your System Into Test Mode Disa

If your Entry Sensor is showing as offline in the SimpliSafe® Mobile App, that could indicate that the battery within the device needs to be replaced. The Entry Sensor takes one Duracell CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years, depending on placement and usage. To repla

Pets are such an important part of your family, so we understand that you’d want to keep them safe and secure when you’re away from home. When using a Motion Sensor, you’ll want to make sure that you position it correctly and adjust settings (as needed) to account for their weight and body heat. The

Your Entry Sensor can be customized to fit the needs of your home or business, whether your system is Armed or Off. Below are the steps on how to access your Entry Sensor’s settings, and what you’ll be able to find in that portion of the SimpliSafe® Mobile App. To adjust your Entry Sensor’s Settings

If you just installed your Entry Sensor, but cannot find it under Device Settings - it’s possible that it did not pair correctly with your system. There are a few steps you can take to resolve this issue. You should take each step in the order they are presented, and attempt to pair the Entry Sensor

Overview Motion Sensors are always on the lookout for uninvited guests. They can detect motion within 30 feet, with a 90-degree field of view. They’re also designed to distinguish between people and pets. If you have a pet in your home, check out the Pet Owners video on this page for additional inst

Overview Entry Sensors defend your doors and windows. The Base Station will sound a quick chime when a door or window opens while your system is disarmed. Depending on your settings, this can also be set to trigger an alarm. Entry Sensors are made up of two parts: a sensor (the smaller of the two co