Smart Alarm Indoor Camera

Your SimpliSafe® cameras record* whenever they detect motion and during a number of system events to keep you updated about what is happening at your home or business. Refer to the chart below for a list of events that trigger a recording, and how long your cameras will record for. How long can a ca

There may be a point where you need to rename a camera for your SimpliSafe® System. Renaming a camera can be done easily through the SimpliSafe® Mobile App, but you can also rename a camera using your Web App. You can select a name from the list of prepopulated names within the SimpliSafe® Mobile ap

When your system sounds any burglary alarm, there’s a brief false alarm grace period. If you don’t cancel the alarm within this grace period, it will be handled by a SimpliSafe® Monitoring Agent. Once an Agent is handling your alarm, they will begin reviewing your Video Verification recordings and S

During the onboarding process of your Smart Alarm Wireless Indoor Security Camera, you’ll have the option to enable intruder intervention as a subscriber to the residential or business Pro Plus, Pro, or Core monitoring plans. This feature is optional, but when paired with Video Verification helps to

For alarms where intruder intervention* is triggered, our monitoring agents can view the live stream from your Smart Alarm Wireless Indoor Security Camera. If our agents see someone in the home, they will activate the 2-way audio on the camera and attempt to speak to that person. When doing so, the

Intruder intervention is a way to add advanced protection for your home or business using the Smart Alarm Wireless Indoor Security Camera with your residential or business Pro Plus, Pro, or Core monitoring plan. In the event an alarm is triggered at your system's location, our monitoring agents are

From the moment we developed intruder intervention, ensuring our customers’ privacy remains secure has been a top priority. We’ve taken several steps in this regard. Monitoring agents do not have access to live camera streams outside of alarm events. Temporary access is only granted when an alarm si