Cameras
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.

Video Door Bell Series 2
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
Outdoor Cameras
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
Smart Alarm Indoor Camera
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
Video Doorbell Pro
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
SimpliCam
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
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Wireless Outdoor Security Camera LED Status Light Colors
The status light located on the front of your Outdoor Camera indicates key information about your camera. At a glance, it can tell you if your camera is recording, if it isn’t connected to Wi-Fi, or so much more. The video below will help you identify what camera colors you may see with your camera
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Outdoor Cameras
Troubleshooting a Blinking Yellow LED on the Video Doorbell Pro
Overview Your Video Doorbell Pro is equipped with a ring light around the doorbell button, to alert you to various statuses for your doorbell. In this scenario, you’ll see the LED turn yellow for about 5 seconds, then turn off for another 5 seconds - all while repeating this sequence. Confirm your D
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Video Doorbell Pro
Unable to Set Up a Camera Because it is Already Associated With Another Account
Why does this error happen? This error usually occurs because this camera is already associated with another account. To deter theft, we do not allow a camera to be added to an account without being fully removed from the original account. This tends to occur when a camera is purchased second-hand.
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Cameras
Outdoor Camera Permanent Mount Overview and Installation Guide
The Outdoor Camera Permanent Mount is a great way to install your camera anywhere with an extra-sturdy screw-in mount. This mount is perfect for walls and overhangs, bringing you peace of mind that your camera is harder to tamper with. The following article will walk you through the installation pro
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Cameras
Error: Camera Battery Low
What It Means If you see a low battery warning on your Wireless Outdoor Security Camera, Outdoor Security Camera Series 2, or Smart Alarm Wireless Indoor Security Camera, that means that you need to charge its battery so it can continue recording video and live streaming. How To Charge The Outdoor C
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Cameras
Where to Place the Outdoor Camera Series 2
The Outdoor Camera Series 2 is designed for outdoor usage in both residential and business environments. Finding the right spot for your Outdoor Camera is crucial to capturing motion events, and ensuring that SimpliSafe® Active Guard Outdoor Protection can provide agent intervention, when subscribed
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Outdoor Cameras
What is the Difference Between the SimpliCam® Wired Indoor Security Camera and Smart Alarm Wireless Indoor Security Camera
The SimpliCam® Wired Indoor Security Camera is our entry-level indoor security camera designed to monitor what’s happening when you’re not home. The Smart Alarm Wireless Indoor Security Camera, when paired with intruder intervention*, is our most advanced indoor security camera yet - offering next-l
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Smart Alarm Indoor Camera
