Cameras
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.

Video Door Bell Series 2
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
Outdoor Cameras
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Smart Alarm Indoor Camera
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
Video Doorbell Pro
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
SimpliCam
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
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Smart Alarm Wireless Indoor Security Camera Settings & Customisations
The Smart Alarm Wireless Indoor Security Camera is a battery-operated security camera designed for indoor use. It’s part of SimpliSafe’s award-winning home security system and features: 1536p HD video capture 125-degree diagonal field of view Built-in motion detector Night vision Instant phone alert
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Smart Alarm Indoor Camera
How to Remove a Camera from your SimpliSafe® System
You can remove a camera from your system in a few easy steps within the SimpliSafe® Mobile App. We recommend that you download recordings from your system's timeline before removing the camera from your system, to ensure you preserve any video you may need in the future. Remove a Camera from the Sim
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Cameras
How to Reset the SimpliCam® Wired Indoor Camera
If your SimpliCam® Wired Indoor Camera encounters an error that cannot be resolved by normal troubleshooting, performing a factory reset on the camera may be necessary. To reset the SimpliCam®, you’ll first need to remove it from the SimpliSafe® Mobile App. To remove the SimpliCam®: Open the SimpliS
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SimpliCam
Too Many Motion Alerts From the SimpliCam® Wired Indoor Security Camera
The SimpliCam® Wired Indoor Security Camera comes equipped with a passive infrared (PIR) sensor that allows it to sense contrasting temperature changes in its field of view to determine if it should send you a motion alert. The frequency of motion alerts can be adjusted through your SimpliSafe® Mobi
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SimpliCam
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
The Video Doorbell Pro will have a blinking red light when it is not connected to your Wi-Fi network. If you had successfully setup your Video Doorbell Pro before and it is now experiencing issues connecting to your network, we recommend checking your Wi-Fi network to ensure it’s transmitting a 2.4G
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Video Doorbell Pro
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Yes, you can easily move your camera. If the new location is still in the range of its current Wi-Fi network, it can be moved around the home without any preparation. It will reconnect to the same Wi-Fi network when you plug it back in. If the new location is on a new Wi-Fi network, you will need to
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SimpliCam
How to Recharge the Wireless Outdoor Security Camera Battery
The Wireless Outdoor Security Camera has a rechargeable battery with an expected 3 month lifetime, depending on usage and placement. To remove the battery, simply untwist the cap on your Outdoor Camera. Then, use the tab on the battery to gently remove it from the battery compartment. To charge your
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Outdoor Cameras
