Cameras
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.

Video Door Bell Series 2
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
Outdoor Cameras
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
Smart Alarm Indoor Camera
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
Video Doorbell Pro
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
SimpliCam
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
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Video Doorbell Pro LED Status Lights
The Video Doorbell Pro gives you high definition video, two-way audio, and night vision so you can see and speak to visitors any time. The front of the camera is equipped with an LED status light to keep you informed at a glance. Note: There are different light behaviors during setup and during day-
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Video Doorbell Pro
Doorbell Angle Kit for Video Doorbell Pro Installation Guide
Inside the box of the Video Doorbell Pro you’ll find a vertical angle bracket to help adjust the angle of your Video Doorbell Pro by 10 degrees. If you need a horizontal adjustment to the angle of your Video Doorbell Pro, reach out to our support team for assistance. They can send you a doorbell ang
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Video Doorbell Pro
What is the Difference Between Battery Power and Performance Mode for the Outdoor Security Camera Series 2?
Your Outdoor Security Camera Series 2 comes with a rechargeable battery that lasts up to 3 months, depending on placement or usage. You may also purchase an outdoor power cable to allow your camera to stay awake and active, so that it may enter Performance Mode. This feature allows you to enjoy fast
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Outdoor Camera Series 2 UK
How to Rename a SimpliSafe® Camera
There may be a point where you need to rename a camera for your SimpliSafe® System. Renaming a camera can be done easily through the SimpliSafe® Mobile App, but you can also rename a camera using your Web App. You can select a name from the list of prepopulated names within the SimpliSafe® Mobile ap
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Cameras
Maximising Battery Life of the Wireless Outdoor Security Camera
One of the most exciting features of the Outdoor Camera is its wireless power capability and long-lasting battery life. When fully charged, the battery is designed to last for up to 3 months. And since the life of the battery is completely dependent on usage and settings, there are several methods t
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Outdoor Cameras
Video Doorbell Pro Notifications
The Video Doorbell Pro sends you two different types of notifications. You will receive a Doorbell Press notification when someone presses the button on your doorbell, and a Motion Detection notification when the camera registers motion. Customising Motion Detection Notifications The Motion Detectio
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Video Doorbell Pro
My privacy shutter isn’t responding correctly.
If the privacy shutter on your camera is open when your settings say it should be closed, or if it is closed when it should be open, try these steps: Change the state of your system or camera (e.g. armed, disarmed, off, etc.) and then go back to the desired state. Briefly unplug your camera to reset
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SimpliCam
