Cameras

Video Verification gives monitoring agents access to limited recordings of the alarm in the moments that follow the event triggering. These recordings may include critical evidence that can lead to priority dispatch for faster emergency response*. Intruder intervention offers an additional layer of

Want to upgrade to SimpliSafe® Active Guard Outdoor Protection? Call us to learn more and switch your plan at 888-910-1458 SimpliSafe® Active Guard Outdoor Protection builds upon our existing professional monitoring services and is included as part of four new plans: Pro and Pro Plus for residential

Once you have signed up for SimpliSafe® Active Guard Outdoor Protection as your new monthly subscription, there are a few steps you need to take to enable the service for your property. There are two ways to enroll your cameras in SimpliSafe® Active Guard Outdoor Protection. The first is during the

Familiar Faces are a way for professional monitoring agents to know who should be allowed on your property. For example, you may want to create a familiar face for an in-law, a neighbor, or maybe a dog walker. Our expert monitoring agents are trained to use familiar faces to identify a match when th

Common Activity Event, Person on Property, and Emergency Event are new terms used within the SimpliSafe® Mobile App when SimpliSafe® Active Guard Outdoor Protection is enabled. This is to let you know what occurred on your cameras after our system and expert monitoring agents have verified your even

Automatic Face Matching is a form of AI that looks at the clips saved in your familiar faces library and determines whether the person in the camera’s view is a match. With SimpliSafe® Active Guard Outdoor Protection enabled, you will begin to see persons and faces detected on the Timeline tab of th

If you are subscribed to a residential or business Pro Plus or Pro monitoring plan, you'll have additional options to manage your camera settings for SimpliSafe® Active Guard Outdoor Protection within the SimpliSafe® App. If you wish to temporarily turn off or disable Active Guard Outdoor Protection