Cameras
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.

Video Door Bell Series 2
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
Outdoor Cameras
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
Smart Alarm Indoor Camera
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
Video Doorbell Pro
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
SimpliCam
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
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How to Recharge the Outdoor Security Camera Series 2 Battery
The Outdoor Security Camera Series 2 has a rechargeable battery that lasts up to 3 months depending on settings and usage. To remove the battery, simply untwist the front of the camera off of your Outdoor Camera Series 2. Then, use the pull tab on the battery to gently remove it from the battery com
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Outdoor Camera Series 2 UK
Smart Alarm Wireless Indoor Security Camera LED Status Light Colours
The status light (located on the front of your Smart Alarm Wireless Indoor Security Camera indicates the mode of the camera. It can tell you at a glance if your camera is updating, recording, or if someone is live streaming the feed. Below is a chart of the light colours that you can expect to see w
Help Center Article
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Smart Alarm Indoor Camera
Outdoor Camera Permanent Mount Installation Guide
The Outdoor Camera Permanent Mount is a great way to install your camera anywhere with an extra-sturdy screw-in mount. This mount is perfect for walls and overhangs, bringing you peace of mind that your camera is harder to tamper with. The following article will walk you through the installation pro
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Cameras
What is the Difference Between the SimpliCam® Wired Indoor Security Camera and Smart Alarm Wireless Indoor Security Camera
The SimpliCam® Wired Indoor Security Camera is our entry-level indoor security camera designed to monitor what’s happening when you’re not home. The Smart Alarm Wireless Indoor Security Camera is our most advanced indoor security camera yet - offering next-level protection that can help verify crime
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Smart Alarm Indoor Camera
Video Doorbell Pro Requirements
The Video Doorbell Pro is designed to replace an existing wired doorbell with a mechanical chime. If your home does not have a wired doorbell, you will need to install wiring first in order to use the Video Doorbell Pro. Below is a list of what is needed to install Video Doorbell Pro within your hom
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Video Doorbell Pro
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
The Smart Alarm Wireless Indoor Security Camera is the first camera from SimpliSafe® that can trigger an alarm. By default, the alarm trigger is only on when the system is set to away and can trigger depending on the motion type that was selected in settings (People Only or All Motion). When the cam
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Smart Alarm Indoor Camera
Chime Connector Installation Guide
Overview The Chime Connector is a useful part of the Video Doorbell Pro’s setup. It helps to prevent the Video Doorbell Pro from producing a constant buzzing sound, or from not sounding at all when its button is pressed. All Video Doorbells sold in the UK will have this sent with the product, howeve
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Video Doorbell Pro
